All orders are shipped via Canada Post as Tracked Packages with 6-7 business days delivery. In most cases a signature will be required unless unavailable in the delivery area or otherwise requested at the time of order (a note requesting changes can be sent at checkout).
Vancouver (GVRD) delivery exceptions: We work from our studio in Vancouver, BC and are happy to arrange for you to pick up instead of paying for shipping. Please contact us through the "CONTACT" tab at the top of our web site PRIOR to making your online purchase.
Tracked packages with Canada Post are higher priced than non-tracked packages and provide additional services such as signatures and proof of delivery. With some products (ie. scarves) we may be able to send these for a much lower rate as an untracked package as these can fold down to fit inside a small envelope and can be mail slotted at delivery. This can be requested by emailing us prior to making your purchase and will be sent at the recipients own risk as we are unable provide proof of delivery or tracking in these situations. A proof of shipment or Post Office receipt will be sent (email) for confirmation that shipment was mailed.
Shipping rates for orders outside of North America will be confirmed upon receipt of order.
Inquiries and special requests can be e-mailed to firstname.lastname@example.org